Welcome to Your Neighborhood
Connecting HOA Management Group LLC residents and fostering community
Welcome to HOA Management Group LLC
Fate of the Property Manager
It is the fate of the property manager who toils at the lower employments of life to be rather driven by the fear of evil than attracted by the prospect of good; to be exposed to censure without hope of praise; to be disgraced by miscarriage, or punished for neglect, where success would have been without applause and diligence without reward. Every other professional may aspire to praise, but the property manager can only hope to escape reproach, and even this negative recompense has been yet granted to a very few.
Among these unhappy mortals is the manager of condominium projects, who is doomed only to remove rubbish and clear obstructions from the paths of community life and who presses forward to conquest and glory without bestowing a smile on the humble drudge that facilitates his progress.
We Provide Excellence
Our company does not take on more clients than it can handle. We believe it is better to provide excellence through personalized, responsive service to a few clients than to give mediocrity to many. Our goal is not to be the biggest but one of the best.
Community association management has become a highly technical profession, requiring trained practitioners educated in state-specific laws. As laws continue to be added each year requiring additional compliance with the duties and responsibilities of the board of directors, associations may be well served to hire skilled and properly trained and certified or licensed, or both, professionals for the management and operation of their community associations.
All our managers are certified or licensed, or both, and highly educated and trained in common interest development laws and regulations and can help the board of directors with regulatory issues, compliance requirements, rule enforcement, maintenance, and any other matter a homeowner’s association may face during its existence. Our management function is administrative: We are engaged in implementing the policies and procedures established by the board of directors. As a result, the board of directors need not get involved in the Association's day-to-day management, and they have time and energy to concentrate on establishing tactics, strategies, policies, operational standards, procedures, and operating budgets.
Our staff members are knowledgeable enough to coach and guide the board of directors and offer them professional advisement in all matters affecting the operation and management of common interest developments. They are trained and competent in accounting, budgeting, taxation, and reserve planning for common interest developments.
What We Promise
HOA Management Group LLC will guide your association in the right direction.
We are skilled at and successful in collecting assessments and enforcing governing documents. We have turned dozens of associations around, helped many neglected or mismanaged associations get back on their feet, and created order where chaos and distress had been the norm. Our time-tested methods of collecting delinquent assessments have been proven effective and cost-efficient. Since our company has an experienced general contractor and a reserve analyst on board, we can solve complex maintenance and repair issues that trouble many associations. We promise not only to guarantee but also to deliver results.
Our response time to problems is practically immediate—we answer all messages and respond to all communications the same day we receive them, but no later than by the end of the next business day.
Our managers will serve the board of directors and the members of your Association with dedication and commitment based on personal touch and one-on-one guidance and management practices. Your Association will receive a constant level of personalized attention, which large management companies can rarely offer. HOA Management Group LLC’s staff members will not stay distant from the governing body and the members of the Association, as the portfolio managers of many other management firms do. We will build professional relationships with you personally; our managers and staff will always be nearby, ready to help and give advice. We believe that to Manage is to be There.
Since it is usually difficult to find contractors to perform minor repairs at a reasonable price, we have our repair and maintenance crew to perform minor maintenance and repair jobs. Using our in-house crew, we have complete control over the crew’s performance, job costs, and the outcome of the jobs.
We promptly provide the board of directors with accurate, easy-to-understand, and complete financial statements.
Solving Problems
HOA Management Group LLC also provides lien preparation and recording services, assessment and judgment collection services, nonjudicial foreclosure services, and Small Claims Court filing and representation services. We are a “one-stop” management company: We do all property management-related services other than judicial foreclosures in-house. We have close professional relationships with legal counsels specialized in homeowner’s association law. By offering various activities and services under one centralized management and supervision, we can save your association significant money by eliminating overlapping and duplicating efforts and maintaining better control over such activities and services.
We will manage your Association proactively: We will inspect the property frequently, handle problems, take care of matters immediately, and set and meet deadlines for all our actions.
Since we are also real estate brokers, we understand every aspect of real property management. We are intimately familiar with federal and state fair housing laws, including reasonable accommodation and modification laws and practices and landlord-tenant laws and ordinances.
We know how things fit together in the real estate and property management industry. Our staff has access to property records, which we check monthly to see whether any unit is for sale, in foreclosure, or short sale.
Our management practices rest upon rock-solid, time-tested financial and operational management principles that are result-oriented, focused, and practical.
HOA Management Group LLC’s management fees are reasonable and affordable without sacrificing service quality. We can offer such low prices because of our low overhead, efficient and effective internal operations, and superior industry and business knowledge.
We Begin at Excellence and Then Go Beyond . . .
Our managers are certified by the Community Association Institute, the California Association of Certified Managers, and the California and the National Association of Realtors.
All charges and services are negotiable at any time during the life of the management agreement.
This price excludes the cost of an onsite manager, maintenance and security personnel, and any other employee or independent contractor of the Association (if any). The Association must pay for such personnel and their payroll or additional service costs.
Full - Service Management Program
Our Full-Service Management Program includes all these services and activities:
• FISCAL BILLING & COLLECTION ACTIVITIES – Collection and Deposit of Assessments
• FINANCIAL SERVICES – Fiscal Billing and Collection Activities, Payment of Invoices, Preparation of Comprehensive Financial Reports (balance sheets, income statements, receipts, and disbursements journals, check registers, delinquency reports, delinquency follow-up reports, operating statements, trial balances, members’ ledgers, membership listings, etc.), and Fiscal Compliance to California Civil & Corporations Code.
• ADMINISTRATIVE & COMPLIANCE PROGRAM – Compliance with Regulations and California Civil & Corporations Codes, and Administrative Duties (record-keeping and correspondence for and within the Association and other administrative duties; paper documentation as required by law for compliance with federal, state, and local regulations and requirements; day-to-day communication and problem-solving with unit owners on common area issues; preparation of the budget; communication with contractors and other vendors performing services for the Association; monthly attendance of the meeting of the board of directors (if applicable); attendance of the annual membership meeting, if requested; 24/7/365 assistance in genuine emergencies; monthly inspection of the property (walk-through); enforcement of the governing documents; collection of delinquent assessments and fines; and any other managerial, administrative, and operational duties required for the successful management of the Association).
Help With Laws & Regulations
We will give you valuable guidance and assistance about the laws and regulations about common interest developments, interpret the laws and regulations, and lawfully, ethically, and effectively operate and manage the Association. You will get all the help you need from us to meet the challenges of the management and operation of your Association.
We provide the board of directors with unlimited phone consultation on any Association matter. We also organize free annual legal, insurance, and finance seminars for our board of directors, with leading HOA attorneys, insurance brokers, and banking experts as speakers.
Clearly defined tasks and responsibilities will contribute to the overall successful management of the Association. It is essential to evaluate results and not procedures. A proposed contract with a management company that cannot meet the community's needs and growth will most likely not meet the requirements of the Civil Code §5200 et seq. Such a contract may jeopardize the fiscal health of the community and the individual unit owners and may create potential personal liability for the board of directors.
Our relationship with your Association is that of the Principal and Agent. Our principal job is to further the interest of your Association, implement the directives of the board of directors, guide and assist the board of directors in discharging its duties as the governing body of the Association, and execute the day-to-day operational activities thereof. As your managing Agent, we serve at the pleasure of the board of directors and have a fiduciary duty to act in the best interest of your Association.
We begin our management effort by thoroughly examining and reviewing your governing documents—CC&Rs, Bylaws, Operating Rules (Rules & Regulations), and Policies (Board Resolutions). We will advise the Board if an update or amendment to such documents is warranted. If the Association lacks the required or necessary policies or other documents, we are qualified to formulate or to help the Board in the formulation of such policies at a very reasonable cost. Next, we examine the insurance policies of the Association. We will also inform the Board if the Association is underinsured or if any essential coverage is missing. The financial health of the Association is then evaluated. The financial statements will be reviewed for accounting accuracy, and collection proceedings on delinquent accounts will be initiated. The entire operation and management practices of the Association will be scrutinized to identify operational and functional inefficiencies and ineffectiveness, to pinpoint activities and procedures that may lead to lawsuits against the Association or the board of directors, and to unearth any other matter that needs correction.
Managing Your Association
By entrusting us with the management and care of your property, you can be confident that we will spend all the time, energy, effort, and expertise on managing your Association as required. While some management companies promise you $1.50 worth of services for every dollar of the management fee, they usually deliver only 80 cents’ worth of that promise (if you are lucky enough). HOA Management Group LLC’s deeply rooted and time-tested corporate philosophy will guarantee you at least one dollar’s worth of management services for each of the hard-earned dollars you spend to manage your most significant and most precious assets—your home.
What separates us from most other management companies are our outstanding customer service, proactive and hands-on management style, personal and immediate attention to problems, unsurpassed knowledge of the community association management industry, and prompt and accurate guidance and assistance to the board of directors.
HOA Management Group LLC carries commercial general liability, errors and omissions, employee dishonesty, and workers' compensation insurance to fully protect the HOAs we manage.
We have local property managers working out of local branches or home offices in major areas of Los Angeles County. A property manager located near the property will manage your Association.
We have no set-up or termination fee. We prepare all 1099 forms for vendors and Secretary of State filings for free. We do not have a document storage fee or bank charges, either.
We traditionally include many free services for which most other management companies would charge (amending governing documents, drafting rules and regulations, board resolutions, etc.).